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Data synchronization accidentally deletes local files #9631

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woniuxia opened this issue Nov 11, 2023 · 5 comments
Closed
3 tasks done

Data synchronization accidentally deletes local files #9631

woniuxia opened this issue Nov 11, 2023 · 5 comments
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@woniuxia
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woniuxia commented Nov 11, 2023

思源卡住,强制关闭后,刚添加的数据库被删除

Is there an existing issue for this?

  • I have searched the existing issues

Can the issue be reproduced with the default theme (daylight/midnight)?

  • I was able to reproduce the issue with the default theme

Could the issue be due to extensions?

  • I've ruled out the possibility that the extension is causing the problem.

Describe the problem

图1是添加的记录
image
图2是被删除的记录
image

Expected result

D大帮忙看下,卡住的原因和数据被删除的原因。

Screenshot or screen recording presentation

No response

Version environment

- Version: 2.10.14
- Operating System: Windows 11
- Browser (if used):

Log file

siyuan.log

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@88250
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88250 commented Nov 11, 2023

你好,感谢提供日志,卡住的问题暂时没有找到。删除的问题是云端同步删的,还记得 14:07 到 14:11 分之间有使用过其他设备同步吗?

@woniuxia
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woniuxia commented Nov 11, 2023 via email

@88250
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88250 commented Nov 11, 2023

收到,我再分析看看,多谢。

@88250
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88250 commented Nov 11, 2023

已经找到原因了,是因为下载云端快照文件时存储服务返回了旧的快照文件,但同步算法假设这是最新的,导致合并时删除了本地文件。

根本的原因我们已经发工单咨询存储服务提供商,还需要一些时间排查,谢谢。

@88250 88250 self-assigned this Nov 11, 2023
@88250 88250 changed the title 思源卡住,强制关闭后,刚添加的数据库被删除 Data synchronization accidentally deletes local files Nov 12, 2023
@88250 88250 added the Bug label Nov 12, 2023
@88250 88250 added this to the 2.10.15 milestone Nov 12, 2023
@88250
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88250 commented Nov 12, 2023

已经找到一个解决方案,但需要上线测试进行验证,请后续帮忙留意修复情况,谢谢。

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